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Store Policy

Customer Care

Remo Nutrients is a family owned and operated business in B.C., Canada.  Our nutrients were truly spawned from a passion for growing, and were designed to be user friendly and reasonably priced.  

We stand by our products.  If there is any issue with our nutrients, please contact us at support@remobrands.com and we will help you troubleshoot and sort out the issue. Our team can also be reached on social media via our Instagram, Twitter, or Facebook accounts.  Our staff has decades of growing experience and will try our best to solve your problem.  

Privacy & Safety

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We refer to this information as "Order Information".  We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We will maintain your Order Information for our records unless and until you ask us to delete this information.  

Finally, we may also share your Device and/or Order Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@remobrands.com or by mail using the details provided below:

22-20295 113B Ave, Maple Ridge, BC, Canada, V2X 6E9. 

Wholesale Inquiries

If you are interested in purchasing in bulk or becoming a retailer of Remo Nutrients products, please contact us at sales@remobrands.com.  

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments (E-transfer/ACH/EFT/Wire payment - contact us for details)

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